Terms of service

Welcome to Geloe. These Terms and Conditions govern your access to and use of our website, https://geloe.com/, Geloe, which is operated Adika E-Commerce LLC. These terms also apply to all products and services offered through the Website. By accessing the Website or using our services, you agree to be legally bound by these conditions.

The terms “we,” “our,” or “us” refer to Geloe.

Company Information

SECTION 1: Using Our Website & Services 

Agreement: By using this Website, you agree to these Terms. If you do not agree, please do not use our services.

Eligibility: By accepting these Terms, you confirm that you have the full legal capacity to enter into this agreement in your country of residence, or that you have the permission of your parent or guardian if you are a dependent minor.

Registration: Browsing the Website does not require registration. However, to complete a purchase or access certain services, you will need to create an account and accept these Terms.

Prohibited Uses (Section 12 Summary): You must not use the Website or our services to violate any laws, infringe on intellectual property rights, spread false information, harass or harm others, engage in spamming/phishing, or upload viruses or malicious code. Violation of these rules may result in the immediate termination of your access.

SECTION 2: Orders, Prices, and Products

Products and Scope: We offer [home decor products] through this Website. All product listings, descriptions, or prices may be modified or discontinued at our sole discretion. Certain items may be available exclusively online and in limited quantities. These Terms define the rights and obligations between Geloe and its users.

Price and Availability (Section 4 & 5):

  • Prices are subject to change at any time without prior notice.

  • We may restrict, discontinue, or modify any product or service at our discretion. We are not liable for any changes, interruptions, or cancellations.

  • Some products are available exclusively online and are subject to stock availability.

Order Processing & Accuracy (Section 6):

  • We reserve the right to refuse or cancel orders at our discretion (e.g., due to quantity restrictions). We will notify you of any changes using the contact information you provided.

  • You agree to provide complete, truthful, and up-to-date information when making purchases.

  • We strive to display products accurately, but colors may vary depending on your device settings.

Returns & Exchanges (Section 20 Summary): All returns and exchanges are governed by our dedicated Returns and Refunds Policy (Section 20).

SECTION 3: Information Accuracy & Updates

We do not guarantee that every piece of information on this Website (content, prices, promotions) is always perfectly accurate, complete, or up-to-date. The content is provided for general information only. It is your responsibility to check the Website periodically for the most recent changes.

SECTION 4: Third-Party Links & Tools

External Services (Section 7 & 8): We may link to or provide access to third-party services or tools (like payment processors or technical platforms). These services are provided "as is," and your use of them is entirely at your own risk. We are not responsible for third-party content or policies, and we recommend reviewing their terms before use.

User Submissions (Section 9): If you submit opinions, reviews, or comments, you grant us an unlimited right to use, reproduce, and distribute that content. You are solely responsible for ensuring your content does not infringe on the rights of any third party.

SECTION 5: Legal Terms & Liability

Limitation of Liability (Section 13): Your use of the Website and our products is at your own risk. We do not guarantee that our services will be uninterrupted or error-free. Geloe and its employees are not liable for any direct, indirect, incidental, or special damages arising from the use of our services or products.

Governing Law (Section 18): These Terms and any contractual relationship will be governed by the laws of U.S.A.

Indemnification (Section 14): You agree to indemnify and hold harmless Geloe from any third-party claims arising from your breach of these Terms or violation of any laws.

Termination (Section 16): You may stop using the Website at any time. We may suspend or terminate your access immediately and without notice if you breach these Terms.

Changes to Terms (Section 19): We reserve the right to update these Terms at any time by posting the changes on the Website. Your continued use constitutes acceptance of these changes.

SECTION 6: Privacy and Contact

Personal Information (Section 10): All personal data you provide will be handled strictly in accordance with our Privacy Policy.

SECTION 7: Returns & Refunds Policy

We want every Geloe piece to bring beauty and comfort to your home. If it’s not the right fit, our return process is easy and transparent.

Return Window: You have 60 days from delivery to request a return.
Items must be unused, in original condition, and include all packaging.
We do not charge restocking fees.

How to Start a Return: Email info@geloe.com with your order number.
Customers are responsible for return shipping costs.
We recommend a trackable courier service.

Exchanges: If you prefer an exchange, let us know in your email and we will assist you.

Refunds: Refunds will be issued to your original payment method within 7 business days after inspection. Your bank or payment provider may require additional time to process the refund.

Support: If you have questions, our support team is available anytime at info@geloe.com

Contact Information (Section 21): For any support, comments, or legal inquiries, please use the contact details listed above in the "Company Information" table.

Thank you for trusting Geloe. Our commitment is to protect your privacy and offer you a safe, transparent, and satisfying shopping experience.