Payment Policy

At Geloe, our goal is to make your shopping experience seamless and enjoyable. That's why we've designed a simple, secure, and flexible checkout process, so you can focus entirely on choosing the perfect light for your home.

Accepted Payment Methods

We accept a wide range of trusted and secure payment methods for your convenience:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

Data Security: Your Protection is Paramount

The security of your financial data is fundamental to us. You can shop with complete confidence knowing:

  • Advanced Encryption: Every transaction is encrypted using industry-standard SSL technology.

  • No Stored Data: Your bank details are never stored on our servers. The transaction process is conducted securely and directly between you and your bank or payment provider.

  • Trusted Providers: We work exclusively with reputable, top-tier payment partners to ensure the highest level of security.

Payment Troubleshooting

If you encounter any difficulty during the payment process, please first double-check that the information you entered matches exactly what your bank has on file.

If the problem persists, please contact us at info@geloe.com, and our support team will be happy to assist you personally.

Security Monitoring & Order Confirmation

To ensure the safety of all our customers and prevent fraud, we actively monitor for any unusual transaction activity. If necessary, we may contact you directly to confirm certain details before processing and shipping your order.

With Geloe, every payment is clear, secure, and hassle-free, so you can shop with complete confidence from the first click to the final confirmation.

How to Contact Us:

If you have any questions or concerns, please contact us directly using our information below: 

Thank you for trusting Geloe. Our commitment is to protect your privacy and offer you a safe, transparent, and satisfying shopping experience.